Safe, Punctual, and Caring Transportation for Your Appointments
BEST RIDE, INC. provides trusted non-emergency medical transportation services throughout Dedham and surrounding areas in Massachusetts. We are committed to ensuring you or your loved ones reach critical appointments comfortably, safely, and precisely on time. Since 2012, our focus has been on delivering peace of mind through reliable service, allowing you to concentrate on your health and well-being without the stress of transportation logistics.
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Your Local NEMT Experts Since 2012
Established in 2012, BEST RIDE, INC. is a deeply rooted, family-owned non-emergency medical transportation company proudly based in Dedham, Massachusetts. Our journey began with a simple, yet profound goal: to provide reliable, safe, and personalized transportation services for individuals who require assistance getting to their essential appointments, ensuring no one in our community misses necessary medical care due to lack of transport. We understand the challenges faced by seniors, individuals with disabilities, and those recovering from medical procedures, and we are dedicated to making their travel stress-free and comfortable.
Our mission extends beyond just providing a ride; we aim to offer a compassionate and dignified experience from pickup to drop-off. We take immense pride in our team of professional drivers who are not only highly trained in safety protocols and defensive driving but are also background-checked, licensed, and genuinely caring individuals committed to assisting our clients with kindness and respect. They are the heart of BEST RIDE, INC., embodying our core values every single day.
Over the years, we have built strong relationships within the Dedham community and across the wider Massachusetts areas we serve, earning a reputation for punctuality, dependability, and exceptional client care. We continuously invest in maintaining our fleet to the highest standards of cleanliness and mechanical reliability, ensuring every vehicle is safe, comfortable, and equipped to handle various mobility needs. Our commitment to serving the unique needs of our community with integrity and empathy drives everything we do, solidifying our role as a trusted partner for non-emergency medical transportation.
Reliable Rides for Your Essential Needs
Medical Appointments
We provide crucial transportation to a wide range of medical destinations, including doctor's offices, specialized clinics, hospitals for outpatient procedures, and various therapy sessions. Our timely service ensures you arrive relaxed and ready for your healthcare needs.
Adult Day Care
Ensuring reliable and safe transportation to and from adult day health programs is vital for routine and social engagement. We offer consistent scheduling and caring assistance for these important daily trips, providing peace of mind for participants and their families.
Dialysis and Chemo Treatments
We understand the critical nature of regular attendance for life-sustaining treatments like dialysis and chemotherapy. Our service offers dependable, comfortable, and scheduled transport, allowing patients to focus on their treatment without worrying about the journey.
Physical Therapy & Rehab
Consistent attendance at physical therapy and rehabilitation centers is key to recovery. We provide assisted travel to these appointments, offering support to individuals working towards regaining mobility and strength.
Hospital Discharge
Transitioning home after a hospital stay requires careful planning. Our safe and comfortable transport service ensures a smooth journey home, with caring assistance provided as needed during this important transition period.
Other Essential Errands
Beyond medical needs, we also offer transportation for other vital errands, including pharmacy visits to pick up prescriptions, trips to social service centers, or other necessary destinations within our service area, helping clients maintain independence.
Serving Massachusetts Communities
BEST RIDE, INC. is proud to offer our reliable non-emergency medical transportation services across a significant portion of Eastern and Central Massachusetts. Our primary service territory is focused on ensuring residents in key areas have access to the safe and timely transportation they need for medical appointments and essential trips.
We diligently serve clients located within the town of Dedham, MA, where our roots are. Additionally, our reach extends to many communities situated within the vital I-495 belt, a major highway encircling much of the state. This includes numerous towns and cities accessible from this key transportation corridor, facilitating travel across a wider region.
Furthermore, we provide comprehensive service throughout the entirety of Worcester County, encompassing its many towns and the city of Worcester itself. Our coverage also includes all municipalities within Bristol County, reaching areas like Taunton, Fall River, and New Bedford. This broad coverage allows us to support a large population of individuals requiring dependable medical transport.
We are continuously evaluating and expanding our service capabilities. If you reside in or need transportation to an area within or near these regions and are unsure if it falls within our coverage, please do not hesitate to call us directly. Our team is ready to assist you in confirming availability and scheduling your ride with care and efficiency. Your peace of mind is our priority.
Experience the BEST RIDE Difference
Safety First
Your safety is our absolute top priority. All our drivers undergo rigorous background checks, extensive training in safe driving practices, and compassionate passenger assistance. Our fleet of vehicles is subjected to strict, regular maintenance and inspections to ensure they are always in optimal condition, providing a secure environment for every journey.
Always On Time
Punctuality is critical, especially when traveling to medical appointments. We utilize efficient scheduling and route planning to ensure our drivers arrive promptly for pickups and get you to your destination well before your scheduled time, minimizing stress and waiting.
Comfort & Care
Our vehicles are selected and maintained with passenger comfort in mind, featuring clean interiors and smooth rides. Our caring drivers provide respectful and attentive assistance, from helping you enter and exit the vehicle to ensuring your journey is as pleasant as possible, especially for those with mobility challenges.
Personalized Service
We understand that each client has unique needs and preferences. Our team works closely with you or your caregiver to tailor our services, accommodating specific requirements such as wheelchair accessibility, assistance with belongings, or scheduling flexibility to ensure a stress-free and comfortable experience.
Local Expertise
As a locally owned and operated company based in Dedham, we possess in-depth knowledge of the Massachusetts roads, traffic patterns, and healthcare facilities within our service area. This local expertise allows us to plan the most efficient routes and navigate effectively, minimizing delays and ensuring timely arrivals.
Getting Your Ride is Simple
1
Contact Us
Reach out by calling 617 9161780 or completing our easy online request form. Provide your desired date, time, pickup location, destination, and mention any specific mobility needs you have.
2
Confirm Details
Our friendly dispatcher will contact you promptly to confirm all the details of your request, including the exact pickup time, location, destination address, and any special instructions to ensure accuracy.
3
Your Ride Arrives
On the scheduled day and time, one of our professional and courteous drivers will arrive at your pickup location in a clean, well-maintained vehicle, ready to assist you comfortably.
4
Comfortable Journey
Relax and enjoy a safe, smooth, and comfortable ride to your appointment or destination. Our drivers prioritize your comfort and will ensure a pleasant trip while adhering to the most efficient route.
5
Return Trip (Optional)
For round trips, simply schedule your return ride at the time of your initial booking or call us when you are ready for pickup after your appointment. We'll ensure your safe return home.
Trusted by Families and Individuals
Sarah P.
Dedham, MA
"Best Ride has genuinely been a lifesaver for ensuring my mother can safely and reliably get to her crucial medical appointments. Knowing she's in good hands is priceless. The drivers are consistently on time, incredibly professional, and possess a level of kindness and patience that makes all the difference."
John M.
Worcester, MA
"I rely on medical transport frequently, and Best Ride provides consistently reliable and comfortable service every single time. The vehicles are clean, and the journeys are smooth. I wholeheartedly recommend them to anyone in need of dependable transportation for medical needs in the Worcester area."
Emily R.
Bristol County, MA
"The entire team at Best Ride consistently goes above and beyond to ensure a smooth and safe journey for my father's treatments. Their attention to detail, caring approach, and punctuality are profoundly appreciated by our family. They make a challenging situation much easier to manage."
Michael O'Connell
Norwood, MA
"Scheduling my dialysis appointments with Best Ride is always seamless. They are flexible, accommodating, and the drivers are incredibly professional. It's a service I trust completely for these essential trips."
Maria Gonzalez
Brockton, MA
"Best Ride provides compassionate and reliable transport for my grandmother to her adult day care program. The drivers are patient and assist her with care. We couldn't be happier with the service."
David Kim
Framingham, MA
"Prompt, courteous, and very professional. Best Ride made getting to my physical therapy sessions easy and stress-free. The vehicles are clean and well-equipped."
Susan Chen
Taunton, MA
"After my recent surgery, Best Ride provided safe and comfortable transport home from the hospital. The driver was very helpful and ensured I was settled safely. Highly recommend them for post-hospital transport."
Robert Williams
Fall River, MA
"Getting my prescriptions filled requires a bit of a trip, and Best Ride makes it simple. They are always on time for pickups and drop-offs, and the service is friendly and reliable."
Linda Adams
Dedham, MA
"As a senior, having reliable transportation for my regular doctor visits is essential. Best Ride has earned my complete trust. Their drivers are courteous, and the booking process is easy."
James Brown
New Bedford, MA
"The accessible vehicle from Best Ride is perfect for my needs. The driver was skilled with the lift and ensured I was secure and comfortable throughout the journey to my appointment. Top-notch service!"
Comfortable and Accessible Vehicles
Our fleet represents our commitment to your safety, comfort, and accessibility. Each vehicle is meticulously maintained and regularly inspected to meet the highest standards, ensuring a smooth and reliable ride for every passenger. We have vehicles designed to accommodate a range of needs, providing the right transport solution for your journey.
Standard Transport Vans
Comfortable and spacious vans ideal for individuals who do not require wheelchair assistance. Features ample seating and climate control for a pleasant ride.
Accessible Vans with Lifts
Equipped with state-of-the-art wheelchair lifts or ramps to ensure safe and easy boarding and exiting for passengers using mobility devices.
Clean & Comfortable Interiors
All our vehicles boast immaculate and comfortable interiors, providing a relaxing environment during your journey to and from appointments.
Find Answers to Your Questions
How do I schedule a ride?
Scheduling your non-emergency medical transportation with BEST RIDE, INC. is straightforward and designed for your convenience. The easiest ways are to call our dispatch team directly at 617 9161780 during business hours or to fill out the detailed contact form available right here on our website. We highly recommend scheduling your transportation needs as far in advance as possible, ideally at the time you book your medical appointment, to ensure availability and allow us to make the best arrangements for your specific requirements.
What areas do you serve?
BEST RIDE, INC. provides dedicated NEMT services across a significant portion of Massachusetts. Our primary service area includes the town of Dedham, where we are based, along with numerous communities situated within the I-495 belt. We also offer comprehensive transportation coverage throughout the entirety of Worcester County and all municipalities located within Bristol County. This extensive reach allows us to serve a broad range of clients requiring reliable transport to medical and essential appointments across these key regions of the state.
Are your vehicles accessible?
Absolutely, we understand the diverse needs of our clients. Our fleet includes specially equipped vehicles designed to accommodate individuals using wheelchairs or other mobility devices. These accessible vehicles feature secure tie-downs, and reliable lifts or ramps to ensure a safe and comfortable boarding and travel experience. When you contact us to book your ride, please inform our team if you require a wheelchair-accessible vehicle or have any other specific mobility needs so we can assign the most appropriate vehicle for your journey.
What forms of payment do you accept?
We strive to make payment as convenient as possible for our clients. BEST RIDE, INC. accepts various forms of payment for our non-emergency medical transportation services. This includes options for private pay using major credit cards, debit cards, or potentially other agreed-upon methods. We also work with various insurance plans, including certain aspects of Medicare and Medicaid coverage for eligible transportation services. For precise details regarding accepted payment methods or to inquire about specific insurance coverage, please contact our office directly. We can provide you with the most up-to-date information and assist with any billing questions you may have.
Can a family member ride with me?
Yes, in most circumstances, we are happy to accommodate a family member, friend, or caregiver who needs to travel with you to your appointment. We understand that having a companion can provide comfort and support during your medical journey. To ensure we allocate a vehicle with sufficient space and make appropriate arrangements, please be sure to mention if a companion will be traveling with you at the time you book your ride. This allows us to provide the safest and most comfortable experience for everyone.
Get in Touch With BEST RIDE, INC.
Ready to schedule your safe and reliable transportation to your next medical appointment or essential destination? Have questions about our service area, vehicle accessibility, or booking process? We're here to help! Contact us today through the form below or give us a call. Our friendly team is ready to assist you and provide the dependable transportation you need.
Request Ride Information
Our Contact Information
Phone: 617 9161780
Email: [email protected]
Address:
333 Elm St
Dedham, MA 02026